UW Medicine Mental Health and Addiction Services at Harborview — Psychiatrist in Seattle, WA

Was nervous to go at first but they made me feel comfortable from the start. The therapist I met with actually listened and didn’t just nod the whole time. Gave me real feedback and some things to work on between sessions. It’s only been a few weeks but I already feel better. Front desk was nice too and helped with scheduling. Honestly wish I came sooner.

NEW PATIENTS DONT WASTE YOUR TIME Incredibly frustrating experience with this department. TL;DR found this team and doctor through my insurance, and UW site showed the doctor accepting new patients for my case. Attempting to schedule and eventually denied an appointment took 3 months of effort and I'm back to square 1. 1. Call and book appointment - told need referral 2. Went to get referral from independent referral primary care 3. Told to wait 2 weeks - then told referral needed to be from UW primary 4. UW primary has 6 month wait list for new patients, but was able to get a virtual UW primary visit and refferral 5. Waited 6 weeks calling each week, eventually told I need to be a UW primary patient AND be referred by the UW primary Thanks for nothing, after jumping through your hoops, why do you even bother showing you accept new patients and not give this full guidance when trying to schedule.

The UW has worked hard with me. Kyla Evans has been a wonderful therapist through most of my ups and downs since working with her. She gives me things to think about and work on each time I see her. I believe having people whom gone to school should have compassion, empathy and be respectful. Kyla has been tremendous along with everyone who worked with me from the beginning when I felt like a crazy mess. They have helped me gain the nessary tools to deal with life as it comes, they worked with me when I was unworkable due to fear and anxiety. Thank you all whom invested time, compassion and understanding. In closing I love the wrap around services they have even though I still fight them on going to the doctors when it's necessary. Your all appreciated!!

Preliminary: I am a outpatient patient of harborview outpatient mental health being seen for: #Bipolar1 #PTSD #MDD #OCD #ADHD #Anxiety #goodtimes I have been going here for outpatient services longer than I care to say. That having been said; I have had much contact with all levels of staff over the years. My overall assessment is that these are amazing human beings that work for the greater good. My current case manager is so ridiculously good at his job it never ceases to amaze me. He never denies my access to him. I am admittedly a demanding client and both he and my prescribing phychiatrist deal with it very gracefully. I never feel judged or ashamed. I literally tell them everything and they take it in stride giving me necessary feedback. They respect my boundaries and I theirs so the relationship seems to work. Sometimes on weekends I have a hard time and I will leave messages, dependably corresponding come Monday morning like clockwork. they never make me feel weird about it, on the contrary, always supportive and understanding. These dedicated, hard working people have undoubtedly saved my life and certainly my sanity on several occasions when having an episode. They do their best to help me understand my illness and thereby, my limitations and acceptance of the things I cannot change. Recovery when you have a SMI is seemingly impossible and never indefinite, but without a doubt these people are there with you, as you navigate time and space by your own definitions and try to make sense of the world around you. Honorable mentions: Gail Efroymsen LICSW, Kate Severson; Psychiatric ARNP, Christine Curry MD, Jessica Hazlett LICSW, Alberto Osugera MD of sports medicine, Sam from Pat Steele pharmacy, Ladonya psychiatric nurse, and last but certainly not least, Owen B. Riley LICSW Cons: The rood security guy that is upstairs upon main entrance that suceeded the nice Filipino dude. Note to management: he could use some customer service training currently he grunts at you like an ape if you say thanks to him for any reason.

Paul Munson. He's been doing this for 30 years. He'll tell you at any chance he gets. He lets his emotions control him and becomes unprofessional and engages in cognitive distortions during meetings. His documentation notes are subjective and often incorrect. His attitude is that of someone out of touch with todays problems and general opinions. He is a classic boomer. He does not create a safe place to express and communicate. Hopefully he will retire soon, sparing others from his inflexible and condescending behavior.

Just had a horrible call with a young and female- sounding person when asking for general info for their IOP program. My question was about waitlist and she gave me long, convoluted answers about a 400+ referral cue, short term services of 5-6 weeks where the client sees a therapist maybe once a week or less, etc. etc. I kept reiterating that I was seeking IOP only, asking if the offer that, what the wait is. She finally said all groups are suspended because of Covid. I said (again kindly and politely and without raising my voice) that it sounds like they don't currently offer a traditional IOP due to waitlist volume and Covid. She insisted they did and repeated the lack of groups and only occasionally seeing a therapist. I said, "It sounds like you are not currently able to offer a traditional IOP program due to volume and covid." She said that was correct and I suggested she lead with that next time because people like me are making calls for a very stressful reason and just need straightforward info. She proceeded to lecture me on: most people want the long answer, I won't find any other facilities in the area able to offer full IOP, etc. When I told her that isn't accurate as I've already identified three programs but was interested in staying within the UW network, she interrupted me to talk over me. I finally was frustrated and said that she might not be a good fit for talking with people who are struggling with mental health crisis or who are advocating on their behalf like me if she can't be patient with some polite constructive feedback. She said, "I'm ending this call now!" and hung up. ...Whoa.

I can't speak for all the Doctors on staff but mine has been great. My last Dr. was basically just another drug dealer but my doctor here actually cares about my well-being and that is a most welcome change from what I had become accustom too. I would recommend this place for anyone seeking ACTUAL help with substance abuse issues.

I have been going here for years and the receptionists are very nice and welcoming. Most of the doctors here that I've seen have been good to great. I've only had a bad experience with one of the intake counselors. Parking has almost always been available when I go there, especially early in the morning and an hour or so before closing time. I am now seeing a new case worker who is doubling as my therapist and I really like him already and have only seen him once. He has a similar way of thinking as me about mental health and sounds like he has a good plan. His overall energy is great and calming!

Extremely helpful and comprehensive mental health and addiction treatment. Great staff!

Great staff and wonderful programs. Very helpful and supportive. Glad my partner is receiving services here. His doctors are great and respond quickly. Very fast to act on the help and support he needs.