Sound Health — Counselor in Seattle, WA

I’ve been seeing Abigail Weiler since 2024 and all she has been doing is interrogating me, they use the apartment above me to follow and harass me all day for over a year.

Christine Wong used me as a test subject for her EMDR license while I was still homeless and living with a disabling case of C-PTSD. I learned from my next therapist (outside of Sound after Christine's supervisor ignored my change request) that stable housing is actually a foundational step before real therapy can happen and that EMDR does not have the same impact on people whose trauma was long-term vs people who experienced singular-event-type trauma. I got a subsidy through Sound, which was great, but then when my recertification process was coming up, Christine went on leave for the four months surrounding my lease-end date, didn't do a housing plan w/me, and did not communicate w/the subsidy administrators about her leave until I asked her if she had. Furthermore, I only got one call from her supervisor, who notified me of her leave AND during my last session before her 4 month leave, Christine thought it would be a good idea to do "parts work" but I declined the offer. I image it's hard to be a therapist if you don't believe in civil rights for all.

Their behavior has been consistently disrespectful. They show little regard for anyone but themselves, and they openly mock people who are struggling with addiction. It reflects a lack of empathy, maturity, and basic decency.

It would work out perfectly if I weren't tricked into every other kind of thing that I'm not looking for AI has got something coming for it nobody's going to want nobody is going to want that

Staff forgets to get prescriptions for meds to their clients. People have had mental breakdowns due to their negligence. They provide "case management", which essentially means not doing anything that they say that they will do. "Therapy" to them is being condescended to by an intern. I am constantly blown off without notice. At least they get plenty of vacation time. I am looking for other options.

Sound is a great place. The staff are attentive and most of the time the clients in waiting areas keep to themselves. Pharmacy Service is friendly and never have to wait too long for meds refills.

I’m 33 years old and been suffering from depression for years. I finally take the steps to bring myself here to get help. I’ve had one session and twice now I’ve had to reschedule my appointment due to this therapist not being in the office. The first time I showed up to my appointment and waited 45 min after my start of appointment for them to tell me she wasn’t there. I rescheduled and today is new new appointment well they called me again stating this therapist isn’t going to be in the office untill August 22. Not only did I feel uncomfortable taking these first steps. This place made me feel like an embarrassment. It’s one thing opening up and being vulnerable to a complete stranger. But for this to happen twice makes it seem like this therapist doesn’t care about her patients. I think it’s best this place start putting their foot down. Mental health is serious and to have people work there and not communicate with what’s going on is absurd, to have almost 2 months into seeing this therapist is absurd. If this is how therapy goes for low income people and families I don’t want nothing to do it.

I have been a client at Sound Mental Health (Sound, for short) for ~3 years, and I have nothing but positive things to say about this organization from the professionalism of each & every one of its staff members whilst still managing to maintain an air of approachability/approachableness to the benefits that the programs offer (e.g., free bus tickets 🎟, help w/ getting recommended for a emotional support animal, getting connected w/ a doctor who can potentionally prescribe medications, only to name a few). The facilities are also cute and feel like a log cabin to me :)

I am rating this place 2 stars instead of 1 because the person that tried to do my intake was really kind to me. But I do have concerns about this place. First of all, these people are not taking covid seriously. The staff here don’t wear their masks correctly and let their clients walk around without a mask or face covering. And lastly staff here are very mean and nasty to their clients. I asked a simple question to staff and got yelled at. I have noticed staff treat their other clients this way as well. Staff here could benefit from some some additional training. I decided to go to a different place that takes covid seriously that is a better fit for me. If you have other options I would stay away from here

I would not recommend this place for anyone wanting to try and fix themselves. Their ethic is writing reviews regarding your case is always on a negative level to be against you. For example, I have had three assessments through them regarding an accident in 2011, where I broke my neck and back. They keep loosing my paperwork and try for any means necessary to get more money out of me. There ways of trying to stir people away by lying to them to provoke there anger is wrong and unethical. In no such way did they ever help me become a better person. I did that on my own.!