Phoenix Mental Health- Spravato and TMS Treatment Center — Mental health clinic in Seattle, WA

nicole and the ladies at the front desk are literally the most inviting people that exist

Nicole Sorrentino is an ABSOLUTE GEM. Phoenix Mental Health is run smoothly, and quite efficiently by Noor and Morgan, and the whole team together is SMART at creating a stress-free, down-to-earth, pragmatic and straightforward practice AND ITS BEEN SUCH A RELIEF TO FIND THEM. For compassionate help/treatment/feedback/bendy ear that is also clearly consistent, organized, and “just makes sense,” definitely, this is it. My insurance and pharmacy, even my diagnosis of depression/C-PTSD can be a nightmare and the amazing amount of intelligent followup here has been quite surprising but very appreciated! As an SA survivor with autism, also many medical allergies, anxiety, and basically every sensitivity under the damn sun, I’ve found Nicole to be exceedingly patient, super pragmatic (again something I really value - a delightful practitioner who can work with me where I’m at) and just someone who’s quite genius at navigating through the medical industry nonsense and brouhaha. I HIGHLY RECOMMEND her and Phoenix. Cannot say enough! Note, they are downtown but there is a nearby parking garage catty corner to the building, the streetcar that runs from SLU - South ends just across the street, and a bunch of buses stop in front of the building…in addition to the ten foot pileup of scooters and bikes that collects in front of the building’s coffee shop. Oh the monorail entrance is close as well lol. Too honestly I’d probably just say this practice is well worth the cost of an uber. The building has a calm lobby with comfy places to sit, and is kind of historically cool itself, while the office is well situated and comfortable. Wishing everyone peace and hoping you do find the relief you are seeking. I got lucky finding Phoenix on my first try here in Seattle, when I expected to have to do a lot of shopping around for a decent prescriber/sprayvato therapy. This stuff has literally kept/keeps me alive but beyond that, I am really really happy to find Nicole supportive, calming, and just: REAL. That means a lot to me :)

I would highly recommend Phoenix Mental Health in Seattle for their compassionate care and their expertise in treating depression. The protocol they use has helped me even more than previous intravenous ketamine treatments. The care provided by Nicole, the Nurse Practioner is wholesome and all encompassing. Morgan is amazing and really takes her time putting me at ease consistently. Thank you!

I could not recommend Nicole Sorrentino at Phoenix Mental Health any more highly. As someone who has spent years searching for a psych who actually saw ME, Nicole’s focus on providing autonomous care centered around becoming the best version of yourself (not someone else) was a total breath of fresh air. After a lifetime of comorbidity, including treatment-resistant depression, I’m beyond grateful to finally get a break from the constant self-advocacy I’ve had to do with psychiatrists in the past. I’ve tried multiple antidepressants and even maxed out the FDA-approved dose of my preferred SSRI leaving me feeling defective and out of options. I’m now approaching one month of Spravato treatments, and I’m experiencing a reduction in depression symptoms at a speed and level unparalleled by antidepressants alone. I had a sliver of hope (yes, HOPE — my depressed baddies know that’s rare) after just one week, and it had allowed me to look at my life in an entirely new light. I know I still have a ways to go before I get to become the version of myself I’m meant to be, but it feels a lot better knowing I’ve got a psych like Nicole on my team for the long run. And the excellent care at Phoenix Mental Health doesn’t stop with Nicole. Morgan, my tech during Spravato, is literally the sweetest human ever with the calmest presence. She’s incredibly responsive and proactive with communication, and she makes the whole process feel safe, welcoming, and authentically comfortable. If you want a psych office that feels like home, providers who lead with compassion and care, and a team that feels like family, go to Phoenix Mental Health.

I discovered Phoenix Mental Health as an alternative approach to addressing my mental health after attempting different avenues in the past. I'm currently doing the Spravato treatment that they provide, and although I was skeptical at first, it has been one of the more impactful solutions I've tried. The staff here have all been very attentive and personable, making you feel like you're being listened to and cared for as a person. Noor and Morgan are always welcoming at the front desk and while administering the treatment, and Nicole has been very thorough with her holistic approach during our check-ins. I've had such a positive experience so far that my past self a few months ago probably wouldn't believe that this is the me that I am today. Thank you to all the folks at the front and behind the scenes at Phoenix Mental Health :)

Every person in this office is wonderful! They are welcoming and compassionate, understand depression and sincerely care about your wellbeing. They go the extra mile. I wouldn’t go anywhere else for my treatment

Nicole Sorrentino provides sincere and compassionately engaged care, guidance and education during our visits. I feel heard, cared for and valued as a patient and would highly recommend her to anyone seeking help in their psychiatric care.

Although I started at Phoenix Mental Health recently, the three visits I've had have gone exceptionally smoothly. Office staff is professional and kind - particularly Morgan and Noor. The office, waiting room, and restroom areas are spotlessly clean. Artistic wall decorations add to a relaxing environment. Nicole is likely the most professional and kind medication management practitioner I have seen in several years. The holistic suggestions she adds help me as I continue to put one foot in front of the other, a day at a time, keeping myself regulated despite my challenging diagnosis.

I was very nervous to try something new to help with my mental health struggles. It's been a long road of medications that don't really work and people who just hear me at face value and throw diagnosis after diagnosis at me. Here, I was able to be mapped and was shown how to actually improve my situation. Noor was able to get me set up with TMS therapy and made the process of getting my insurance set up a breeze. I honestly find the insurance complications are the absolute worst part of getting mental health help but they were able to talk to my insurance and get me set up with everything. I'm just starting my TMS journey but it's been great so far. Morgan has been the absolute sweetest person, guiding me through what I'm going to go through and really just a great ear. She's a kind hearted person and I'm so glad that two wonderfully empathetic women were able to be there for me when I really needed it the most. There's something to be said about people who really care about their job and I feel like I've finally found a place that actually wants to help me.

I never leave negative reviews, but I am leaving this one in the hopes that this business changes its practices. Dealing with patients with severe mental health challenges is not something to take lightly. TMS is an extraordinary life-changing offering; but people come to it as a last resort. I hope this business can start to treat patients with the care they deserve.