Tyneside and Northumberland Mind — Mental Health Services in Newcastle, England
AddressTru-Knit House Carliol Square upon Tyne NE1 6UF, Newcastle, ENG
Phone+441914774545
Websitetynesidemind.org.uk
Tyneside and Northumberland Mind is a mental health service provider in Newcastle, England. While some clients have reported issues with communication and service accessibility, particularly regarding GP registration in Gateshead and course location discrepancies, others have found the service beneficial. One client specifically mentioned positive and helpful sessions with a therapist named Joanne, leading to an improved mental state. The organization appears to support individuals referred by primary care, though it may face challenges with clients who have been hospitalized.
Best for
- Individuals referred by primary care
| Key services | Autism and Me course, Mental health support |
| Tags | mental health, newcastle, northumberland, autism support, counseling, support services |
Reviews on Google2.8 · 5 reviews
No help unless your registered with a GP in Gateshead. Query it and you get a 2 line cut and paste email. Waste of space Update you try to call their support line get asked to leave a voice mail and they say 9 to 5 for the office but it's 8 until 4. Clearly ran by people who are incompetent. The reply to this review is copy and paste bs THEY CLEARLY DO NOT WANT TO HELP
Had sessions with Joanne which really helpful I'm no longer in a dark place
I do not recommend that you trust this organisation with your mental health. I signed up for their Autism and Me course which I was told took place in Gateshead. I attended their office in Gateshead and was told the course was in Newcastle. The person I spoke to totally dismissed me when I tried to explain the information I’d received about the location of the course. I wasn’t offered any support to find office in Newcastle. I later found out that I was right and the course was taking place in Gateshead. When I contacted Mind about this I found them dismissive of my experience.
I am too unwell for this service to really help much they do well with people referred by primary care but I think those of us who have been hospitalised are a bit much for them.
Location
Also in Newcastle
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