Empower Physical Therapy: Downtown Phoenix — Physical therapy clinic in Phoenix, AZ

I had a great experience here. Everyone that I worked with at Empower were so kind, helpful, and intelligent. They helped me to reduce my pain in all parts of my daily life and gave me the tools to continue to manage my condition after completing the necessary sessions. They never pushed me too hard in our sessions and listened to any feedback I provided. Thank you Kayla and Aldo!

Was referred to Empower for PT again. Last time was in Buckeye for my right shoulder, this time in Phoenix for my left. Same general equipment & set-up, with the exception of their check-in process; done in the front lobby via video with a live operator. Different but efficient. Jasmine was a doll and I appreciated very much her working with me and Dr Scotch was friendly & knowledgeable with an easy going, down to business attitude. I look forward to the next few weeks of PT

I highly recommend Empower PT! Every staff member I encountered was kind and very professional. I especially enjoyed working with my PT Tim – he helped me understand why certain exercises were important for my recovery and how to keep up with them after my discharge to prevent another injury. I felt as if the staff cared about my recovery and feel so much better after receiving treatment here!

It was an awesome experience coming here for physical therapy. I got hit by a car and I couldn't walk without pain. We did a lot of leg exercises to strengthen it. Now I can walk and run again. Everyone was super friendly there, and I felt welcomed there. Will definitely come back here again if I get hit by a car.

Can’t even begin to describe how unprofessional this place was. Kayla whom I never worked with once terminated me from physical therapy because I called about back pain during my sessions, she’s extremely sensitive and frantic. I NEVER MET HER ONCE OR WORKED WITH HER IN PERSON! But she was very quick to start arguing and trying to terminate me any second she could. Anytime I went in person she was nowhere to be found. Desiree the front desk lady tries hard but is unorganized and clearly still new at her job. She miss scheduled me and also fabricated I missed more appointments then i did to cover her own mistakes up. Overall sensitive staff and will make you feel worse physically than even better. The only one worth seeing is Caleb but he’s no longer going to be working there. Not surprised given the idiotic staff he has to deal with. I’d give ZERO stars if possible.

The best physical therapy office in the Valley! My Orthopedic surgeon recommended this office following my left knee surgery, and I have been extremely satisfied with the care I have received. Dr. Kayla Scotch is very knowledgeable, and she created an exercise program that has not only restored the lost mobility in my left leg, but has also strengthened the muscles in my left leg ! The office environment is professional, and the staff does their best to ensure the PT exercises are performed in a safe manner. I highly recommend this PT office, and I can guarantee you will receive the BEST care working under Dr. Kayla Scotch and her staff !

Dr. Kayla is Absolutely amazing ! Came here because of lightheadedness and dizziness because of my neck tension. Dr. Kayla Scotch is hands down the best!! she knows exactly what she is doing and she is very knowledgeable in the area of dizziness and balance !! She will spend time with you to understand what is going on and to make sure she does what is right and needed for each situation. !! Also, the office in general is very friendly. from patients to staff ! The office and patient area is always clean and everything is very professional!! Highly recommend this PT office !!!

Hannah and her team are superb. They are so knowledgeable, pay attention to the details, and actually listen to patients' concerns. They work very hard to minimize pain while getting results. I highly recommend this clinic, and wouldn't want to go anywhere else.

Hannah is amazing!! It was my first time here after a knee replacement i was actually crying before my appointment due to cramping pain and was very scared, she made me feel so comfortable and at ease as soon as we met! I am very glad i chose Empower! I look forward to getting back to normal physically and emotionally and i feel like she and the staff cares that i truly do!! I recommend them to everyone! Thank you Hannah so much! I look forward to your help and support! Thank you all at Empower!

I had an ACL surgery. I am a college athlete. Tami was phenomenal! Very knowledgeable and able to explain information concerning my injury to where I understood everything. I am now done with therapy and I'm stronger than ever and back to playing basketball! The front office was very nice and friendly. The physical therapists were patient and listened to the goals I had for myself and put them into action!!! Thank you so much for everything Tami, I will never forget what you did for me! Tiff