Overcare Psychiatry — Mental health clinic in Baltimore, MD

Overcare Psychiatry is an outstanding practice. From the staff that you initially speak to on the phone to schedule appointments or discuss billing and medication questions, they are all extremely caring and professional. I am always met with kindness and understanding. Dr. Charles is a fantastic physician. He is incredibly compassionate and understanding and extremely knowledgeable and is always eager to make sure that you are comfortable and stable with your treatment. He genuinely cares about his patients and I appreciate that so much. It's very difficult to find caring and compassionate doctors now a days and that is why Overcare Psychiatry shines above the rest. I will continue to highly recommend Dr. Charles and his staff to whomever may be looking for psychiatric services. They are the best!

everything is awesome. people should be referred to as patients instead of customers in the survey

The care is not bad, but I'm being forced to make an appointment every single month for a non controlled medication I've been on for years and have had refills from other providers before. I explained this and was condescendingly told that they "just can't give medication out". That's not what I'm asking for! I just want refills! Even 1. But every time it's a script with 0 refills. Again this isn't a controlled med, and any other provider has always provided refills.

I want to preface this by saying my experience with Overcare wasn’t completely horrible because the front desk staff was super helpful, got me in really quickly, and were extremely sweet. They also take a lot of different types of insurance which is awesome! If you are considering making an appointment here just don’t make one with Dr. Wangui. I feel like I conveyed the severity of my condition to him pretty well however, he said that he “felt good” with where I’m at (because I show up to work most of the time) and didn’t change anything about my meds or recommend any coping strategies. Basically I sat there for an hour talking about how bad of a state I’m in and then he sent me on my way. I am extremely disappointed in this experience and will be canceling my next appointment.

I absolutely love Dr. Kenneth he was very kind and understanding and wasn't pushy and actually listened to my concerns and worked with me. HOWEVER his receptionist is believe he has a couple but the guy that answered the phone will be the reason I do not come back because I was extremely rude.

If you don't want to be taken seriously come here! Im severely dealing with my mental health and the provider Kenneth seems to have no concern. I have been calling the office for the past two weeks to get my prescriptions filled and my provider has yet to return my calls even though the receptionist says they passed along the message. Mental health is no joke and I've been greatly struggling even more now, its nice to know that these providers don't take it seriously as well. The worst place I've ever been, made me feel as though mental health is a joke and my life isn't important. Glad to know theyre just in it for the money. The owner of the practice also asked me to take this review down which is highly unethical. Seems like the good reviews are false.

Charles Wanghui is excellent. He always has time to address whatever my needs are at a given appointment. Asks the questions that always seem to reveal important aspects of my health situation to give him the information that seems to matter, even when I wouldn't think to mention it myself. And most of all, the relationship feels very much like a partnership. We both have the same goal, my good health, and we work together. Treatment is not static, but adjusts for the peculiarities of the moment, as well as progressing toward long term treatment goals. I'm very happy with my experience. I've been a patient for three years.

I have been a patient of Dr. Charles for about 18 months and have been always pleased with his professionalism, knowledge, and respect for my time. He is always on time and provided an empathetic understanding ear. Options for telemedicine visits are also a plus as it allows for more flexibility of my schedule.

He is absolutely marvelous always stays up to date with my life events asking me how each one is going and even extends to my sister and gives me advice to help her with her situation! He’s always willing to hear me out and work with me based on my experiences and I just always feel heard and cared about whenever we finish our appointments! I absolutely love him as my psychiatrist and would highly recommend him to any and everyone!

I highly recommend Overcare Psychiatry! From the moment I walked in , I felt welcomed and cared for. Dr. Charles is incredibly professional, compassionate and attentive. He truly take the time to understand your concerns and work with you on a personalized plan for your mental health journey. The office environment is calm and inviting and all the staff are always friendly and helpful. My experience here has been transformative and I feel much more hopeful and supported.