The Juniper Center — Psychiatrist in Chicago, IL

A family member met with one of their counselors. The initial televisit was very good. The counselor told them that they would get back to them and they never did. We emailed and called and received no response. This caused a delay of care because we were told they might need some time to draw up the information we needed so we waited what we thought was a reasonable time. I don't recommend using them. We found another therapist who has been very helpful.

I can't speak more highly of the Juniper Center. I have referred a number of clients to this practice and they have been treated with the utmost care and attention. Their providers are some of the best out there. Additionally, I have attended many CE/professional development workshops, and I find their programming to be top notch.

This organization is highly unethical. The credentials posted for providers on their website are inaccurate. I notified the practice that it was false and they still have not changed them. My first intake appointment was with a so-called EMDR certified therapist, yet his behavior was the furthest from trauma informed. He even went so far as to ask if I made up the abuse I experienced! He admitted to his profile credentials being false and laughed it off. He disclosed one of his clients names to me in an email. I got a notice that he billed my insurance for a diagnostic test that I never did. I have great insurance so I guess he saw me as dollar signs and nothing more. He pushed for the testing but I never completed it. Steer clear from this place! They do not care about the well-being of clients. Update: in response to the owner… I spoke with Alec and reported all of this. It doesn’t surprise me that the therapist wouldn’t even know my initials considering he called me by the name of another client. The therapist is David Fleming.

A family member called looking for a grief counselling. Someone called and took all the intake information and said someone will call them. Twelve days later no follow up call. It’s the same story as the review before mine with some excuse. Rather than make excuses, do better.

They got back in a week and a half to tell me the doctor I requested isn’t seeing new patients. That’s understandable but the site told me he was seeing new patients and the fact it took this long. I’m already off my meds and feel crazy. This isn’t a field where you wait this long to let someone know something. You can’t skip a dose and these people don’t understand.

I am so thankful I found a new EMDR therapist immediately through The Juniper Center. My therapist moved away, I experienced an insurance gap, etc. I know it can take some time to find your match again. I had a little bit of back and forth trying to get scheduled (my schedule is all over the place) and the intake staff was so patient with me. I see Alice and I've never felt so safe in the therapeutic space before to actually open up about trauma. I know I will be able to make trackable changes with my care.

I highly recommend The Juniper Center, especially Michelle Duel. Having had a poor experience with another company, I was hesitant to try therapy again, but The Juniper Center has been excellent from the start with a warm and welcoming staff. With every appointment, I felt valued and understood, even when my situation was difficult to explain. Michelle Duel is a very active listener, providing support and helpful insight into any situation. I have been able to redirect my thoughts and actions, as well as devise plans to help navigate future issues all thanks to her. Thank you to Michelle Duel and The Juniper Center!

I was referred here by my therapist, Mark vastola, sheridan Counseling for my marriage counseling.. we were connected with Helen, our therapist.. She was picked as our marriage counselor by Juniper Center.. Now Helen has decided to be my wife's therapist and says she can't talk to me as she is not my therapist.. while i wanted to communicate, an update from my therapist, Mark Vastola, related to my wife's possible disorder to my marriage counselor. I asked her if there was any bias in it ? I have not heard back.. Helen and Mark have failed to connect and have been playing phone tags it's been almost 3 months now, and my therapist failed to connect with Helen.. I would not recommend marriage counseling here. I am a father of two, and such negligence and professionalism are not acceptable. At this point, this review has no point, but maybe I can save someone else who wants actual marriage counseling without any bias.

My therapist was controlling. He started a battle with my insurance company wanting them to pay for 60 minutes when we met for 50. He wrote an email to me that said f I don't handle it with the insurance comed. He was supposed to help me not be vombsyivr. psny, he will have me billed for gill sessions and then send to vollecyi ok ns if I don't pay! I am devaststated.

For years I have had an intense phobia of snakes. It for increasingly worse the past few years, to the point where I could never really enjoy being outside. I'd see sticks and scream, thinking they may be one. I've dropped or thrown my phone if I happened to come across a picture on Facebook and would go into a full blown "fight or flight" response. I've deleted friends on Facebook who would post pictures of them; luckily Facebook came out with the "hide post" or "un-follow" options. Recently, I started to choose those options. I literally researched buying a mongoose for when I own my own home because they kill snakes. I was sad when I found out that it was illegal to have them in the continental 48, because they could mess up the ecosystem. If I'd see a snake on the road while driving, I would scream and purposely run over it. It made me feel good that at least one more was dead. But then my car would feel dirty and I would feel dirty and then I would need to shower immediately. Reason being, the snake touched my wheel, which is part of my car, and I was in my car (makes sense, right?!?! Ha). Anytime I would think about going on vacations, my mind would immediately go to "what kind of snakes live there?" I automatically assumed anyone who would touch a snake, own a snake, have jewelry that resembled a snake, maybe a tattoo of one, whatever it may be, was an untrustworthy person and I needed to keep them at a distance. Prejudgment much?!? Yes. I immediately thought something wasn't right in their brain. But when I would be thinking logically I realized it was my brain that wasn't quite right. When my boyfriend asked me once, "If a snake were between you and our future kids or between you and your niece and nephews and the kids were in danger, would you be able to save them?" I knew I wanted to say "yes, I could do that." However, I wasn't sure if I could. My fear may very well paralyze me and could potentially override my natural instincts to protect. The thought of not being able to help someone because of my own fear saddened me and made me feel incredibly selfish I realized I couldn't keep going through life like this. I didn't like that this fear was controlling me from fully enjoying life, so I decided to seek professional help. I made an appointment at The Juniper Center, and went to a therapist who specializes in EMDR therapy. It was amazing! I went for a consultation, didn't really know what to expect, but she was very confident in being able to help. I had two regular therapy appointments and then yesterday when I walked in, I told her about all of the progress I thought I had been making. I saw snakes on TV and didn't freakout, I saw a couple pictures on my phone and didn't freakout either. I'm never going to be a snake lover, because I think there's a normal/healthy dislike for them. But I no longer feel debilitated! I graduated from therapy yesterday! I couldn't believe how fast this entire process went for me, but I'm completely okay with that! If you have something holding you back in life, go talk to someone! Mental health and physical health go hand in hand. I wish I would've sought care sooner