NOCD — Mental health service in Chicago, IL

As a believer in Christ I am a witness that mental health is important in kingdom building. A healthy mind is a start to mending a broken heart. Accepting a need for help is a form of submission. I recommend NOCD to anyone who struggles with overthinking and mentally interrupted praying.

NOCD has been one of the best decisions I have made! exposure therapy has helped tremendously and I love my therapist. (:

The therapy side of NOCD is a huge insurance scam. They will lie and say they accept your insurance when they really don’t. They also make you put a credit/debit card on file and will not let you remove it. They withhold billing statements until you’ve have enough sessions to rack up $1-2k. They will also start automatically taking the out of pocket charges from your card without telling you. It’s a huge scam filled with false hope. The only good part about it is the community side of it.

For the longest time I thought I was crazy. My amazing therapist Heather has helped walk me through all my triggers and is helping me learn how to handle them in a healthy way. I’m so hopeful for the future! Thank you Heather and NOCD!💕

I echo most of the negative feedback you’ll find elsewhere. Billing: Confusing and opaque. Therapist Quality: Felt robotic—honestly, ChatGPT would have been more helpful. Our therapist seemed inexperienced and ill-equipped to treat OCD effectively. It was clear to us that this therapist was not an OCD specialist, but rather a LSCW that they hired and told them to start treating using their script "plan", or what they call, "ERP". Sales Pressure: They pushed for two sessions per week, yet their availability was practically nonexistent. Culture: Check Reddit for a clearer picture since they have no Yelp presence. It appears therapists are pressured to maximize appointments for revenue. Reviews: Positive reviews look suspicious—short, vague, and lacking detail. Cost: While this was covered under my insurance, this was the only online therapy provider that charged me a co-pay; and steep "fees" if you cancel within 48 hours of your appointment. For specifics, see Reddit forums and other detailed reviews (I’m omitting personal details for PHI/privacy reasons). Best of luck with your OCD journey, folks!

I heard about NOCD from Instagram and thought my symptoms were similar. I made an appointment, took the tests, and matched with a therapist. She's so wonderful and explained everything, step by step. She answers all my questions and doesn't judge, no matter what I've said or explained. She has so much knowledge about OCD and the ERP she does has helped me go from refusing to leave my room to taking my kids to the fair today. I've made so much progress against the intrusive thoughts, compulsions, and anxiety. This app and my therapist, Lauren, are a Godsend.

This app is exactly what I needed. I love the therapist they paired me with and I’ve actually made a lot of progress in treating my OCD and depression. For me it really was a life saver.

I’ve had such a positive experience with NOCD! My therapist has helped me tremendously and I’m so grateful for her. She makes me feel seen and supported. The member advocates are great as well and are very responsive. NOCD also has articles and videos that have been really helpful. I highly recommend NOCD to anyone especially others with OCD!

I wouldn’t recommend this place for ocd treatment, and I’d rate them zero stars if I could. As others have stated on here I was shuffled around with two different therapist. The first one was a woman named Angela, who I had for 3 sessions. She was 8-10 mins late for every single one, and then she would try and rush me off at the end just to make her session she had after me. And at one point in one of the three sessions when she witnessed me actively engaging in a compulsion she said “okay we don’t have time to be dealing with your compulsions, we have stuff we need to address and we only have limited time” , well okay Angela maybe if you weren’t 8-10 mins late for every session we’d have more time. So an hour before my scheduled 4th session with her she messages and says “I’m leaving NOCD” I pretty much just shook my head at that point, because pretty much my time was wasted, and I was going to have to start over with a new therapist. What’s so messed up about that too, is if you as the customer cancel your session like a day or a few hours before, you get charged, but if the therapist do it, nothing happens to them. It’s BS. But just wait it’s not over. So after being with that therapist, they switched me to a new one, a man by the name of Alberto. Who in his defense, was a very friendly and kind individual, and better than Angela, but still unhelpful overall. I did about 8-9 sessions with him. Not only did he pretty much fast track me into ERP, but at one point he said “you sound like someone who doesn’t have ocd” and then tried to backpedal once he realized what he said. But yet he and the other therapist both clinically diagnosed me with ocd? If I don’t have ocd then what am I even wasting my time with you clowns for. Pretty much all the sessions with him were a waste as well, because he was basically like a talk therapist. He’d spend pretty much the whole hour session chatting with you, and then in the final 10 mins he’d do some ERP stuff. I’m not paying you to talk, I’m paying you to teach me erp. But again it gets better. So the next kicker was, NOCD’s policy is they want you scheduled for 2 sessions a week. Apparently it’s some study they do that proves patients improve significantly if they do the two a week. But the thing is their sessions aren’t cheap, even with insurance you’re looking at near $95 out of pocket. So I told Alberto, “hey I can’t really afford the two I’d like to switch to one” and he responded with “I don’t think you’re ready yet or there yet, NOCD wants you at two” well let me tell you, my wallet knew I was ready. So after I heard that I withdrew from therapy and stated I wasn’t attending anymore sessions. So then Alberto messages me and tells me “well how about we switch you to a once a month check in session?” I didn’t even bother responding to that. It was almost laughable because if you thought I wasn’t ready for once a week why would you offer to do once a month? It’s because this organization is a business trying to keep their claws sunk in you for whatever they can get. They don’t care about the patients. The function of a business is to make money, even if it’s a medical one. While they did process a refund for my first 3 sessions, they should be refunding me for all of my sessions. Because my ocd is worse off then it was before, because these clowns didn’t know what they were doing. I shouldn’t be having to pay a cent to them. I want my money back!!! Trust me when I say this, stay away from this organization at all costs. You’re better off figuring things out on your own then trusting these people with your mental health. I wish I had never used them, because since then it’s kept my ocd in an even worse loop then it was before.

Avoid NOCD – Disorganized Billing, Robotic Therapy, and Zero Accountability I rarely leave reviews, but after dealing with NOCD, I feel obligated to warn others. This company is a complete mess, particularly their billing department, which is by far the most incompetent and uncommunicative I’ve ever encountered in a healthcare setting. You will not get billed until nearly a year or two after your unhelpful sessions. Despite repeatedly proving I paid, they kept trying to charge me for the same sessions. Over and over again, I sent confirmations, receipts, bank statements—anything to show I already paid. And yet, their response was always the same recycled “solution,” as if they weren’t even reading what I sent. It felt like dealing with a broken chatbot, not a professional organization. Zero accountability, zero effort to truly fix the issue. Now, let’s talk about the therapy itself—if you can even call it that. The sessions felt entirely scripted and impersonal. There’s no real opportunity to build trust or rapport with your therapist, because you’re being shuffled through some rigid, one-size-fits-all “path” to recovery. Therapy is supposed to be individualized and supportive, not a clinical checklist of generic steps. Their idea of “treatment” is to follow a protocol, no matter how you're actually doing. Ultimately, I felt more like a number than a person. If you're looking for therapy where you can actually connect with someone, be heard, and get help tailored to your needs—look elsewhere. NOCD is disorganized, cold, and careless, and I regret ever trusting them with my care.